FAQ
Frequently asked questions
Everything you may be wondering before you start.
What is therapy and how does it work?
Therapy is a process that helps you better understand your thoughts, emotions and behaviour. It takes place in regular sessions with a therapist who guides you towards solutions suited to your needs.
How do I know if I need to see a psychologist?
You can consider it if you are going through a hard time and feel you can't manage alone. There is no need to wait until things become unbearable.
What is the difference between a psychologist and a psychiatrist?
A psychologist specialises in therapy and psychological support. A psychiatrist is a medical doctor who can also prescribe medication. The two often work together.
How long is a session?
Between 50 minutes and 1h30 depending on the type of therapy: about 1 hour individually, 1 to 1h30 for couples and 1h30 for families.
How often should I come?
It depends on your needs and is decided together at the first session. A session every two weeks is perfectly possible: there is no obligation to come every week.
Is everything confidential?
Yes. Everything shared in sessions is strictly confidential, in line with the psychologists' code of ethics.
How do I know which therapy is right for me?
At the first appointment we decide together on the approach that suits you.
How do I know if therapy is working, or when it is over?
When you feel better, understand what is at play and your difficulties no longer hold you back as much, therapy is bearing fruit. We decide together when to end.
Does couples therapy guarantee a good outcome?
No couples therapy can guarantee a specific outcome; it depends on many factors. It does help restore communication and see more clearly, whatever decision you make.
How does online therapy work?
Like an office session, same length and same framework, but by video on a secure platform. All you need is a quiet place and an internet connection.
How much does a session cost?
The fee is hourly and the same for individual, couples or family therapy, in the office or online. It is given on request.
Is therapy covered by insurance in Israel?
Sessions with a private psychologist are not covered by basic kupat holim. However, some supplementary kupat holim plans (mushlam, mashlim) and many private insurers reimburse part of the cost. You receive an invoice after each session for your claims. Check with your insurer how much and how many sessions are covered.
How can I pay?
Bank transfer, Bit, PayBox, PayPal, Venmo or another online method. Online sessions are paid in advance.
Can I cancel or reschedule a session?
Yes. Any cancellation made at least 48 hours in advance is refunded (except for last-minute emergencies).
Can I book for someone else?
Yes, you can book a session for someone else, for example a family member.
Which languages do you work in?
English, Hebrew and French, in the office and online.
Take the first step
A first conversation helps us understand where you are and choose the right kind of support together.